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Payment Options

Online Payments

Payments Accepted: Water, Sewer & Stormwater Utility Bills

Location: Water/Sewer Bill Payment Portal
To pay for other city services online, visit the City of Columbia Online Payment Portal

Payments Methods: Visa, Master Card, American Express, Discover, Electronic Check

Fee Schedule: See the update below for credit card fees.

Electronic Check
$2.50 per transaction

Hours:
Online portal access 24/7
8:30-5:00 M-F for questions about this service

Phone: +1 (803) 545-3300 City of Columbia Customer Care

Payment Restrictions: None

Update:

To continue to provide our customers the ability to make in-office payments with a debit or credit card, the City of Columbia has partnered with Value Payment Systems (VPS), a third party service provider, to bring you a new payment service. The convenience fee collected is in no way associated with the City and is collected solely by VPS.

If you do not wish to use this service, you may pay the City of Columbia directly by other traditional methods such as cash or check.

New Convenience
Fee Schedule

2.5% Credit Card Fee
1.5% Debit Card Fee

$1.95 Minimum Fee

Mail-In Payments

Payments Accepted: Water, Sewer & Stormwater Utility Bills

Location:
PO Box 7997
Columbia, SC 29202

Payments Methods: Check, Money Order

Fees: No fees

Payment Restrictions: None

Phone Payments

Payments Accepted: Water, Sewer & Stormwater Utility Bills

Location: City of Columbia Utility Telephone Payment

Payments Methods: Visa, Master Card, American Express, Discover, Debit Cards with NYCE Star and PULSE logos

Fees: $4.00 per transaction

Hours: 24/7

Phone: +1 (866) 942-6729

Payment Restrictions: Allow 2 business days for your account records to be updated.

Walk-In Payments

Payment Center

Payments Accepted: Water, Sewer & Stormwater Utility Bills

Location:
3000 Harden St.
Columbia, SC

Payments Methods: Cash, Check, Credit Card, Money Order

Fees: No fees for cash, check, or money order. See the update above for credit card fees.

Hours: 8:30-5:00 M-F

Payment Restrictions: None

The Mailroom

Payments Accepted: Water, Sewer & Stormwater Utility Bills

Location:
1505 Charleston Hwy.
West Columbia, SC

Payments Methods: Cash, Check

Fees: No fees

Hours: 9:30am-5:30pm M-F  (No Saturday hours)

Phone: +1 (803) 796-8855

Payment Restrictions: No Credit Card payments. Must bring bill. No past due bills.

Night Depository (Drop Box) Payments

Payments Accepted: Water, Sewer & Stormwater Utility Bills

Location:
Payment Center
3000 Harden St.
Columbia, SC 29201

Payments can still be made at the drop-box at 1339 Main St. outside the main door.

Payments Methods: Check, Money Order

Fees: No fees

Hours: 24/7 for Drop-Box; 8:30-5:00 M-F for Phone-in questions

Phone: +1 (803) 545-3300 City of Columbia Customer Care

Payment Restrictions: Payments processed on the following business day.

Bank Draft Payments

Payments Accepted: Water, Sewer & Stormwater Utility Bills

Location: Your bank

Payments Methods: Deducted from your bank account

Fees: No fees

Hours: 8:30-5:00 M-F

Phone: +1 (803) 545-3300 City of Columbia Customer Care

Payment Restrictions: No past due bills.

To Sign Up:
Fill out and submit the Easy Pay Billing Application or contact City of Columbia Customer Care at +1 (803) 545-3300